Category Archives: FAQ

Q. How many times can my cartridge be refilled/re-manufactured?

Both inkjet and toner cartridges can be refilled numerous times, depending on the condition of the cartridge. A reputed refilling company will check your cartridge for any worn out parts,  replace them, clean the cartridge thoroughly and get it refilled with a premium quality ink or toner. It is checked for quality prior to delivery. A performing test is held, on site, after delivery and replaced if not found satisfactory.

Q. What are Refilled Cartridges?

Refilled cartridges are those whose new ink or toner has been refilled by a cartridge refilling shop or by the cartridge owner himself with the aid of a cartridge refilling kit. Although refill kits are more economical than getting the cartridges refilled by a cartridge company, the quality of the kit’s ink or toner is usually not of a premium quality. The other problems of getting the cartridges refilled at home is being unable to change any worn out part of the cartridge, contamination risk of the new ink with the residual old ink, and the chances of air bubble being pushed into the cartridge while refilling it. It is better to get them professionally refilled by a reputed cartridge refilling company.

Q. What makes refilling at Payless Cartridge better than refilling with other refilling companies?

A. Refilling at Payless Cartridge is different to having your cartridge refilled by other companies. It pays to refill at Payless Cartridge because:

We are local and near you where you can pick up or drop off your cartridge.
The local store means you can meet us. You can ask us any questions or discuss any issues. We are not a faceless, impersonal company at the end of a courier bag or in an off street garage!
You do not have to mess around with courier bags.
We are well trained and are the experts in refilling cartridges.
All our refills are fully guaranteed.
At Payless Cartridge we do not just ‘drill and fill’ your cartridge. We remanufacture laser cartridges, and we fully test all cartridges to ensure they meet our high performance standards.
We are the experts!

Q. Is there any way that refilling my cartridge can harm my printer?

A. There is no way that refilling your cartridge at Payless Cartridge can cause any harm to your printer. Refilling an ink cartridge is cleaning the print-head,  simply filling the empty ink cavity and testing the cartridge. For toner cartridges we also replace any worn parts. However, we do not alter any of the casing or parts of the cartridges that your printer requires to operate. We are so confident that there is no risk whatsoever to your printer by using refilled cartridges that we offer a 100% customer guarantee.


  • Johnson Smith
    We have been purchasing toner cartridges from Payless Cartridge for a number of years. I have always been impressed with their fast response time and high quality products. And in the event of a printer breakdown, Payless Cartridge's technician will come to my office in no time to repair my machine.
    5 / 5 Stars